Terms & Conditions

1. About Face Stories by Varsha

Face Stories by Varsha provides professional makeup and beauty services and makeup education services.

Our offerings may include:

• Bridal makeup
• Engagement and reception makeup
• Occasion makeup
• Professional makeup services
• Bridal hairstyling
• Makeup consultations
• Professional makeup courses
• Bridal makeup courses
• Makeup and marketing programmes
• Diploma programmes
• Weekend courses
• Masterclasses
• Workshops
• Portfolio development activities
• Other related beauty and education services

Specific services, course structures, inclusions, pricing and availability may vary from time to time.

2. Acceptance of These Terms

By using our website or services, you confirm that:

• You have read these Terms.
• You understand these Terms.
• You agree to comply with these Terms.
• The information you provide to us is accurate to the best of your knowledge.
• You have the legal capacity or required authority to enter into the applicable transaction or arrangement.

Where a particular service or course has additional terms, booking conditions, admission conditions or written agreements, those terms may apply in addition to these Terms.

If there is a conflict between these Terms and a specific written agreement applicable to a particular service or course, the specific agreement may govern that transaction to the extent of the conflict.

3. Website Use

You may use our website for lawful purposes only.

You must not:

• Use the website for unlawful activities.
• Attempt to gain unauthorised access to the website or its systems.
• Interfere with website functionality.
• Introduce malicious code, viruses or harmful software.
• Attempt to disrupt website availability.
• Scrape, copy or reproduce substantial portions of the website without permission.
• Use our content for misleading, fraudulent or unauthorised commercial purposes.
• Impersonate Face Stories by Varsha or its representatives.
• Use the website to infringe the rights of another person.

We reserve the right to restrict or terminate access where we reasonably believe that the website is being misused.

4. Makeup and Beauty Service Bookings

All makeup and beauty services are subject to availability.

A booking is considered confirmed only when the required booking process has been completed and any applicable advance payment or deposit has been received and acknowledged by Face Stories by Varsha.

An enquiry, quotation or discussion does not automatically constitute a confirmed booking.

Depending on the service, we may request information such as:

• Client name
• Contact information
• Event date
• Event location
• Event type
• Number of services required
• Makeup requirements
• Hairstyling requirements
• Other relevant service information

You are responsible for providing accurate booking information.

5. Booking Confirmation

The availability of a particular artist, team member, date, time or service is not guaranteed until the booking has been formally confirmed.

A quotation or price discussed during an enquiry may be subject to:

• Service scope
• Date
• Location
• Number of people
• Travel requirements
• Additional services
• Applicable taxes or charges
• Promotional terms
• Validity period of the quotation

Any applicable quotation validity period will be communicated separately.

6. Advance Payments and Booking Amounts

Where an advance payment, booking amount or deposit is required, the amount and applicable conditions will be communicated to you before or during confirmation of the booking.

A booking amount may be required to reserve a date and allocate resources.

Unless otherwise specifically stated in writing, an enquiry does not reserve a date.

The treatment of advance payments, deposits and cancellation amounts will depend on the specific booking terms communicated to the client.

7. Cancellation and Rescheduling of Makeup Bookings

Because makeup bookings are often date-specific and require advance allocation of artists, assistants, equipment and other resources, cancellations and rescheduling may be subject to specific conditions.

The applicable cancellation or rescheduling terms will be communicated as part of the booking process.

Depending on the circumstances, the following factors may be considered:

• Time remaining before the event
• Availability of the requested date
• Whether resources have already been allocated
• Whether third-party expenses have been incurred
• Travel arrangements
• Vendor or venue commitments
• Replacement availability

We recommend that clients review all booking-specific cancellation and rescheduling conditions before making payment.

8. Client Responsibility for Event Information

Clients are responsible for providing accurate information regarding:

• Event date
• Event time
• Venue
• Location
• Number of people
• Required services
• Any relevant scheduling requirements

If incorrect or incomplete information causes delays, scheduling conflicts, additional travel requirements or inability to provide a service, Face Stories by Varsha may not be responsible for resulting consequences that were reasonably caused by the inaccurate information.

9. Punctuality and Scheduling

Clients are expected to be available at the agreed time and location.

Makeup and hairstyling schedules are often coordinated around wedding ceremonies, photography, venue access and other time-sensitive activities.

Client delays may affect the overall schedule.

Where delays are caused by the client or circumstances within the client’s control, Face Stories by Varsha will make reasonable efforts to complete the service, but cannot guarantee that the original service duration or planned schedule can be maintained.

Additional charges may apply where additional time, travel, staff or resources are required and such charges are communicated or agreed upon.

10. Venue and Access Requirements

The client is responsible for ensuring reasonable access to the agreed service location.

Where applicable, the client should ensure:

• Adequate lighting
• Reasonably clean and suitable working space
• Access to electricity where required
• Appropriate seating
• Reasonable access for the makeup artist and team
• Timely access to the venue

If venue restrictions, security requirements, access restrictions or other circumstances outside our control materially affect the service, we will make reasonable efforts to coordinate with the client.

11. Travel and Additional Charges

Where a service requires travel outside the standard service area, additional charges may apply.

These may include:

• Travel charges
• Accommodation
• Transportation
• Parking
• Toll charges
• Local conveyance
• Additional staff requirements
• Other reasonable service-related expenses

Applicable charges should be confirmed before the booking is finalised wherever reasonably possible.

12. Makeup Trials and Consultations

Where makeup trials or consultations are offered, they may be subject to separate fees, availability and scheduling conditions.

A makeup trial is intended to help understand preferences and assess the desired makeup direction.

A trial does not necessarily guarantee that the final wedding-day makeup will appear identical in every respect, because results can vary depending on:

• Skin condition
• Lighting
• Photography
• Weather
• Products available
• Time available
• Client preferences
• Hair and outfit
• Natural skin characteristics

The final makeup look will be developed in consultation with the client and within the practical constraints of the service.

13. Makeup Products and Client Disclosures

Clients should inform the makeup artist before the service about any relevant:

• Allergies
• Known product sensitivities
• Skin reactions
• Medical or dermatological restrictions relevant to makeup application
• Previous adverse reactions to cosmetics

Face Stories by Varsha should not be expected to know a client’s individual medical or cosmetic history unless the client informs us.

Clients remain responsible for communicating known allergies or sensitivities before the service.

Where a client has a known severe allergy or medical condition affecting cosmetic application, professional medical advice should be obtained where appropriate.

14. Product and Shade Availability

Makeup products, shades, brands and tools may change based on:

• Availability
• Product discontinuation
• Professional kit requirements
• Skin compatibility
• Event conditions
• Hygiene considerations
• Artist judgement

We may use professional alternatives that are reasonably suitable for achieving the intended result.

A specific brand or product should not be considered guaranteed unless expressly agreed in writing.

15. Makeup Results

Makeup is a professional cosmetic service and the final appearance may vary between individuals.

Results can be affected by:

• Skin type
• Skin condition
• Texture
• Weather
• Humidity
• Client preparation
• Facial structure
• Product compatibility
• Lighting
• Photography equipment
• Duration of wear
• Client activities after application

While we aim to provide a professional result consistent with the agreed service and consultation, we do not guarantee an identical result to photographs, reference images or digitally edited content.

16. Academy Course Enrolment

Course enrolment is subject to:

• Availability of seats
• Applicable admission requirements
• Completion of the required registration process
• Payment of applicable fees
• Acceptance of applicable course terms

An enquiry does not constitute admission.

Admission is confirmed only after the applicable admission and payment process has been completed and confirmed by Face Stories by Varsha.

17. Course Fees

Course fees, offers, discounts, inclusions and payment schedules may vary by:

• Course
• Batch
• Admission period
• Promotional campaign
• Offer period
• Payment plan
• Other applicable conditions

The applicable fee and inclusions communicated to the student at the time of enrolment will govern the relevant admission, subject to any applicable written terms.

Students should carefully review the course fee, inclusions and payment requirements before completing enrolment.

18. Course Payments

Where a course permits instalment payments, each instalment must be paid according to the agreed schedule.

Failure to make required payments may result in:

• Temporary suspension of access
• Inability to attend certain sessions
• Delay in certification
• Cancellation of enrolment
• Other reasonable administrative action

Any such action will be subject to the applicable course terms and applicable law.

19. Course Cancellation and Refunds

Course cancellation and refund eligibility depend on the specific course, admission terms, payment structure and circumstances.

Any applicable refund or cancellation policy communicated at the time of enrolment will form part of the course agreement.

Where a refund is permitted, processing may be subject to reasonable administrative or payment-processing timelines.

Promotional offers, discounted admissions, deposits or specially structured programmes may have specific cancellation or refund conditions that will be communicated before enrolment.

No refund term is intended to exclude any mandatory consumer right or remedy that cannot legally be excluded.

20. Batch Changes and Course Scheduling

Face Stories by Varsha may need to modify:

• Class dates
• Class timings
• Faculty allocation
• Venue
• Session sequence
• Workshop schedules
• Course schedules

Such changes may occur because of operational requirements, instructor availability, public holidays, unforeseen circumstances or other legitimate reasons.

We will make reasonable efforts to provide advance notice of significant changes.

Where reasonably possible, an alternative arrangement may be provided.

21. Student Attendance

Students are expected to attend scheduled classes and participate appropriately.

Absence from a class does not automatically create an entitlement to a refund.

Whether a missed session can be rescheduled, repeated or replaced will depend on the course structure and applicable batch policy.

Students should follow the attendance requirements communicated by the academy.

22. Course Certification

Where a course includes a certificate, certification is subject to the applicable course requirements.

Requirements may include:

• Attendance
• Completion of required sessions
• Completion of practical work
• Completion of assignments
• Participation in assessments
• Payment of applicable fees
• Compliance with academy requirements

Completion of a course does not guarantee employment, freelance bookings, income, business success or any specific financial outcome.

23. Career and Earnings Disclaimer

Face Stories by Varsha may provide training, guidance, portfolio support, marketing education, client-handling guidance or other career-oriented instruction.

However, individual results vary.

We do not guarantee:

• A specific income
• A specific number of clients
• A specific number of bookings
• Employment
• Business success
• Freelance success
• Recovery of course fees
• A specific return on investment

Any examples, testimonials or student success stories presented on our website or social media represent individual experiences and should not be interpreted as a guaranteed outcome.

24. Portfolio and Student Opportunities

Where portfolio shoots, practical opportunities, client exposure, live projects or other opportunities are included in a course, the availability and format of those opportunities may depend on:

• Scheduling
• Client availability
• Model availability
• Venue availability
• Course structure
• Operational requirements

Participation in an opportunity does not guarantee paid work or future bookings.

25. Practice Products and Course Inclusions

Where a course includes products, kits, tools, materials or other benefits, the exact items may vary depending on:

• Availability
• Brand changes
• Product discontinuation
• Course requirements
• Supplier availability

Equivalent or reasonably suitable alternatives may be provided where necessary.

Unless expressly stated otherwise, course materials and products are provided for the purpose specified in the applicable course offer.

26. Student Conduct

Students are expected to maintain professional and respectful conduct.

Students must not:

• Harass or threaten staff, faculty or other students.
• Engage in discriminatory or abusive behaviour.
• Disrupt classes.
• Damage academy property.
• Misuse academy equipment.
• Record or distribute confidential teaching material without permission.
• Share private information about other students.
• Misrepresent themselves as authorised representatives of Face Stories by Varsha.
• Engage in conduct that materially affects the safety or learning environment.

Serious or repeated misconduct may result in disciplinary action, including suspension or termination of enrolment, subject to applicable law and the applicable course terms.

27. Academy Property and Equipment

Students may be permitted to use academy equipment, products, tools or other resources during training.

Students must use such resources responsibly.

Damage caused intentionally or through unreasonable misuse may result in reasonable recovery of the associated cost where permitted by law.

28. Course Content and Intellectual Property

Course materials, educational content, teaching methods, videos, presentations, documents, demonstrations, graphics, photographs, written material and other academy resources may be protected by intellectual property rights.

Unless expressly authorised, students must not:

• Reproduce course material for commercial distribution.
• Sell academy materials.
• Upload paid course content publicly.
• Distribute course recordings.
• Share login credentials.
• Record complete classes for redistribution.
• Repackage academy materials as their own course.
• Claim ownership over Face Stories by Varsha’s proprietary materials.

Students may use knowledge and skills personally acquired through training for legitimate professional purposes, subject to applicable law and the intellectual property rights of Face Stories by Varsha and third parties.

29. Website Content and Intellectual Property

Unless otherwise stated, the website and its contents are owned by or licensed to Face Stories by Varsha.

This may include:

• Logos
• Brand names
• Text
• Photographs
• Videos
• Graphics
• Website design
• Layout
• Course descriptions
• Educational material
• Marketing material
• Original creative content

You may not reproduce, distribute, modify, republish or commercially exploit our protected content without prior written permission, except where permitted by applicable law.

30. Client and Student Photographs and Videos

Photographs and videos may be created during makeup services, classes, workshops, portfolio shoots or events.

Where we intend to use identifiable photographs, videos or testimonials for public-facing promotional purposes, appropriate permission or consent will be obtained where required.

Use may include:

• Website
• Instagram
• Facebook
• YouTube
• Advertising
• Portfolio
• Educational content
• Promotional campaigns

The use of photographs and personal information is also subject to our Privacy Policy.

31. Testimonials and Claims

Testimonials and student experiences published on our website or social media represent the experiences of the individuals providing them.

Results are not guaranteed to be typical for every customer or student.

Statements relating to earnings, bookings, business growth or career outcomes should not be interpreted as guarantees.

32. Pricing and Promotional Offers

Prices and promotional offers may change without notice unless an offer has already been confirmed under applicable terms.

Promotional offers may:

• Have limited validity
• Apply only to specific courses or services
• Be available only to specified batches
• Have limited availability
• Include specific conditions
• Not be combinable with other offers

The terms communicated with a particular promotional offer will apply to that offer.

33. Website Accuracy

We make reasonable efforts to keep website information accurate and current.

However, information may occasionally contain:

• Typographical errors
• Outdated information
• Pricing changes
• Availability changes
• Product substitutions
• Technical errors

We reserve the right to correct errors and update information.

Nothing in this section is intended to exclude rights or remedies that cannot legally be excluded.

34. Third-Party Links and Services

Our website may contain links to third-party websites, payment providers, social media platforms, booking platforms, maps, communication services or other external services.

We do not control third-party services and are not responsible for their:

• Content
• Availability
• Security
• Privacy practices
• Terms
• Accuracy

Your use of third-party services is subject to the applicable third party’s terms.

35. Payments and Third-Party Payment Providers

Payments may be processed through third-party payment providers.

Where a third-party payment gateway is used, its own terms, security practices and policies may apply.

We are not responsible for technical failures of a third-party payment provider that are outside our reasonable control.

Payment confirmation may be subject to successful confirmation from the applicable payment provider.

36. Force Majeure

We will not be responsible for failure or delay in performing an obligation where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include:

• Natural disasters
• Severe weather
• Fire
• Flood
• Epidemics or pandemics
• Government restrictions
• Public disturbances
• Strikes
• Transportation disruptions
• Power or internet failures
• Venue closures
• Serious illness
• Unavoidable staff or artist unavailability
• Other events beyond reasonable control

Where such circumstances occur, we will make reasonable efforts to communicate with affected clients or students and, where reasonably possible, provide an alternative arrangement.

37. Limitation of Liability

To the extent permitted by applicable law, Face Stories by Varsha will not be responsible for indirect, incidental, consequential or special losses arising from the use of our website or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

For services, our responsibility will generally be limited to the specific service or transaction giving rise to the claim, subject to applicable law.

38. No Guarantee of Website Availability

We do not guarantee that the website will:

• Always be available
• Be uninterrupted
• Be error-free
• Be completely secure
• Always contain current information

We may temporarily suspend, modify or discontinue website functionality for maintenance, security, upgrades or other operational reasons.

39. Privacy

Your use of our website and services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and otherwise process personal information.

You can review our Privacy Policy through the relevant link on our website.

40. Grievance Redressal

If you have a complaint or concern regarding our services, website or transactions, you may first contact us directly.

We will make reasonable efforts to review and resolve legitimate complaints.

Where applicable consumer protection or other laws provide additional rights or remedies, nothing in these Terms is intended to remove or restrict those rights.

41. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising from these Terms or our services shall be subject to the jurisdiction of the competent courts and authorities having jurisdiction over the relevant matter.

Nothing in this clause is intended to restrict any mandatory consumer rights or statutory remedies available under applicable law.

42. Changes to These Terms

We may update these Terms from time to time to reflect:

• Changes to our services
• Changes to course structures
• Changes to booking processes
• Changes in technology
• Changes in applicable law
• Changes in business operations

The updated version will be published on this page with an updated “Last Updated” date.

Your continued use of the website after an update may constitute acceptance of the updated Terms to the extent permitted by applicable law.

For existing bookings or course enrolments, the terms applicable at the time of the transaction may continue to govern that transaction where appropriate.

43. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

The invalid or unenforceable provision will be interpreted or modified to the minimum extent necessary to make it enforceable where legally permissible.

44. Waiver

Failure to enforce any provision of these Terms does not constitute a permanent waiver of our right to enforce that provision in the future.

45. Entire Agreement

These Terms, together with any applicable booking conditions, course-specific terms, payment terms, admission documents, written agreements and Privacy Policy, constitute the applicable understanding between you and Face Stories by Varsha regarding the relevant use of our website or services, subject to applicable law.

46. Contact Information

For questions regarding these Terms, bookings, courses or related matters, you may contact:

Face Stories by Varsha
Email: facestoriesbyvarsha@gmail.com
Phone: +91 86677 84795
Location: Chennai, Tamil Nadu, India

Last Updated: August 22, 2026